What You Need to Know

1. What types of services do WrightChoice Healthcare Services provide?
   We offer a variety of home healthcare services including personal care, skilled nursing, home health aide services, and therapy services. Our care is tailored to meet the unique needs of each client, whether it's assistance with daily activities or more specialized medical care.
   

2. Are your services available 24/7?
   Yes, we provide round-the-clock care to ensure that our clients have access to the support they need at any time of the day or night.
   

3. How are your caregivers selected and trained?
   Our caregivers are rigorously screened and selected based on their qualifications, experience, and their passion for caregiving. They undergo comprehensive training, including specialized instruction in handling various medical conditions and delivering personalized care with compassion and respect.

   
   

4. Do you provide services for veterans?

   Yes, we have specialized programs for veterans which include navigating VA benefits and providing tailored care plans that meet the specific needs of veterans.

   
   

5. How is a care plan developed for a client?

   Care plans are developed through a detailed assessment process involving the client, their family, and a clinical team. We consider the client's medical conditions, personal preferences, and overall goals to create a personalized care plan.

   
   

6. What steps are taken to ensure the safety and well-being of clients?

   We prioritize the safety and well-being of our clients by enforcing strict compliance with health standards, conducting regular training for our caregivers, and implementing robust protocols for emergency situations.

   
   

7. Can I change or discontinue services if my needs change?

   Absolutely. We understand that care needs can evolve over time. Our care plans are flexible, and we work closely with you to make any necessary adjustments or to discontinue services as per your requirements.

   
   

8. How does billing and payment work?

   We provide detailed invoices that outline the services provided. Payments can be made via various methods including insurance, private pay, and through veteran benefits. We also assist with the processing of claims where applicable.