Privacy Policy

Effective Date: 3/24/2025

WrightChoice Healthcare Services, LLC (“WrightChoice”, “we”, “us”, or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website (www.wrightchoicehs.com), use our services, or communicate with us through channels such as SMS.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

WrightChoice Healthcare Services website is owned and operated by WrightChoice Healthcare Services, LLC, which serves as the data controller of your personal information.

We have adopted this Privacy Policy to explain how we collect, use, and safeguard your personal data, and why this information is necessary for us to provide our services. We are committed to ensuring the confidentiality and security of all information you share with us.

2. What Information We Collect

a) Personal Information You Provide

We may collect the following types of personal data:

• Name, address, phone number, and email address

• Date of birth and demographic information

• Health-related information you provide when requesting care services

• Employment information when applying for job openings

• Payment or billing information if applicable

• Any other data you voluntarily provide through forms, emails, or SMS
  

b) Device Information Automatically Collected

When you visit our site, we automatically collect technical data such as:

• IP address

• Browser type and version

• Time zone

• Pages viewed and referring websites

• Cookies and other tracking technology data

We refer to this as “Device Information.”

3. How We Use Your Information

We use your information to:

• Provide home care and related services

• Communicate with you via email, phone, or SMS

• Schedule appointments and send reminders

• Process job applications and onboarding

• Improve website functionality and user experience

• Maintain records for compliance and legal purposes
  
  

4. SMS Communication Policy

By providing your phone number and opting in, you consent to receive SMS messages from WrightChoice for:

• Appointment reminders

• Caregiver visit notifications

• Service updates and account alerts

• Customer support follow-ups

• Occasional marketing messages

SMS consent is not shared with third parties or affiliates for marketing purposes.

• Reply STOP to unsubscribe at any time.

• Reply HELP for assistance.

• Message and data rates may apply.

5. Sharing Your Information

We do not sell your personal information. We may share information only:

• With service providers under confidentiality agreements

• With government agencies as required by law

• With your explicit written consent

• To comply with legal obligations or defend our rights

6. Your Rights (U.S. & General)

You have the right to:

• Access, correct, or delete your personal information

• Request how your information is used

• Withdraw consent at any time (where applicable)

• Request a copy of this privacy policy

Please email us at info@wrightchoicehs.com to make any such requests.

7. Additional Rights for European Union (EU) Residents

If you are a resident of the European Economic Area (EEA), under the General Data Protection Regulation (GDPR), you have the right to:

• Be informed of data processing

• Access your personal data

• Rectify incorrect or incomplete data

• Request erasure of data (“right to be forgotten”)

• Restrict processing of your data

• Data portability

• Object to processing

• Avoid automated decision-making and profiling

You may exercise these rights by contacting us at info@wrightchoicehs.com. Please note that your data may be transferred outside the EEA, including to the United States and Canada.

8. Legal Disclosures

We may disclose personal information:

• To comply with legal requirements, court orders, or subpoenas

• To protect our rights, safety, or property, or that of others

• To investigate suspected fraud, abuse, or violations of law

9. Information Security

We implement administrative, technical, and physical safeguards to protect your data. However, no method of internet transmission is 100% secure. We encourage users to remain cautious and report any suspicious activity.

10. Links to Other Websites

Our website may contain links to third-party sites not controlled by WrightChoice. We are not responsible for their content or privacy practices. Please review their policies before providing personal information.

11. Changes to This Policy

We may update this policy as needed. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website constitutes acceptance of these changes.

12. Contact Information

For any questions or concerns about this policy or your personal data rights, contact us at:

WrightChoice Healthcare Services, LLC
📧 Email: info@wrightchoicehs.com
📞 Phone: (678) 212-5750
🌐 Website: www.wrightchoicehs.com